FAQs | KraftMart – Indian Wedding Swords & Talwars

Have Questions?

Frequently Asked Questions

Everything you need to know about our handcrafted swords, shipping & orders. Still stuck? Call us at +91‑98779‑86340.

Are your swords real or just showpieces?

KraftMart offers both real, functional swords and decorative replicas. Every product listing clearly mentions its purpose and intended use. We do not encourage or support the use of any sword for malicious or unlawful purposes.

Are your swords sharp?

All swords are shipped duly blunted by default. A sharpened sword can only be sold once the buyer provides all requisite legal documentation. Please check each product's description carefully before purchasing.

Do you ship internationally?

Yes, we ship worldwide via DHL, FedEx, and India Post. Please note that some countries restrict the import of swords — kindly check your local customs laws before ordering. KraftMart is not responsible for items confiscated by customs authorities.

How long does shipping and delivery take?

Orders are typically processed within 2–3 business days. Some custom-made items may take longer. Domestic (India) orders usually arrive within 5–10 business days; international delivery timelines vary by destination.

Is Cash on Delivery (COD) available?

Yes! COD is available for orders within India:

  • 15% advance booking amount required
  • 85% payable as Cash on Delivery
  • Get an additional 5% discount if you pay in full upfront
Do you offer custom swords or free engraving?

Yes! We provide custom sword-making and free personalized engraving — names, logos, or images on the blade. It's a one-stop solution for customized gifts and wedding swords. Contact us at +91‑98779‑86340 for details and a quote.

What payment methods do you accept?

We accept multiple secure payment options powered by Razorpay and CCAvenue, along with Cash on Delivery for Indian orders.

Where are KraftMart products made?

Every sword is handcrafted by skilled artisans in Amritsar, Punjab, and shipped securely from our workshop, staying true to traditional Rajput and Punjabi craftsmanship.

How can I track my order?

Once shipped, you'll receive tracking details based on the courier used:

What is your return or refund policy?

We want you to be happy with your purchase. Please review our full Returns & Refunds Policy for eligibility, timelines, and the return process.

Why choose KraftMart for buying a sword online?

KraftMart is one of India's leading sword manufacturers and dealers. Every product goes through double quality checks, and we sell genuine handcrafted swords — never plastic replicas — so you can shop online with complete confidence.

How do I contact KraftMart for more help?

We're here to help: